Communication Skills
This course is aimed at all community sector workers and volunteers who deal with clients as part of their role. A great course for new workers or volunteers or a refresher for anyone in the sector.
Please note this course is also included in our Emergency Relief training pathway package.
This course is aimed at all community sector workers and volunteers who deal with clients as part of their role. A great course for new workers or volunteers or a refresher for anyone in the sector.
Please note this course is also included in our Emergency Relief training pathway package.
This course is aimed at all community sector workers and volunteers who deal with clients as part of their role. A great course for new workers or volunteers or a refresher for anyone in the sector.
Please note this course is also included in our Emergency Relief training pathway package.
By the end of this course you will be able to:
Define rapport
Describe significance of listening skills in Emergency Relief work
Describe techniques to be able to respond to distressed clients
Learn how to take care of yourself in challenging situations
This course is approximately 40 minutes.
A certificate is provided for professional development records on completion.
These modules can be purchased individually or as a training pathway to complete the full series of 9 modules.
The course fee includes GST.