Consulting Services
Strategic Planning
Strategic planning helps your organisation stay focused on its mission, use resources effectively and maximise your impact.
Our planning process offers customised support according to your requirements.
We can provide a full or partial process including:
Defining organisational vision and mission
Tailored consultation processes to ensure your key stakeholders have an opportunity for input and to ensure you are meeting the needs of the people who matter
Setting measurable goals and objectives
Analysing external and internal environments
Guiding resource allocation
Design and development of final planning documentation
Governance Capacity Building
Effective governance is crucial for the success and sustainability of nonprofit organisations.
We provide workshops, training sessions, and one-on-one consulting to equip your leadership team with the skills and knowledge necessary to navigate challenges, ensure compliance, and drive organisational success.
By focusing on these areas, governance capacity building aims to empower non-profit organisations to operate more effectively, make informed decisions, and ultimately fulfil their missions with greater impact.
Strengthening governance structures
Targeted training and development
Policy and Framework Enhancement
Evaluation and Continuous Improvement
Matrix brings extensive experience building governance knowledge and confidence with First Nations organisations, specifically in regional and remote locations.
Board Evaluations
Evaluating the Board can bring real value and growth - strengthening the Board, the organisations and ultimately improving the impact the organisation can make.
Our consultants employ a structured approach to assess board effectiveness, governance practices, and strategic alignment. By gathering insights from board members and stakeholders, we identify strengths and areas for improvement, ultimately enhancing board performance and organisational impact. The process includes a comprehensive review that includes:
Performance assessment
Governance, compliance and risk management best practices
Stakeholder feedback
Actionable recommendations
While we use a structured process, we are also flexible to adapting this process to meet the needs of diverse boards, in particular cultural needs and where English may not be a first language.
Organisational Review
An organisational review can provide a comprehensive review of your company’s practices, operations and overall effectiveness.
The process supports the CEO and Board Members to line up the organisation structure to identify strengths, uncover areas for improvement, and recommend strategic actions to enhance efficiency and impact.
Organisational reviews include a thorough evaluation of:
Service and program improvement
Organisation design and structure
Governance and management structure
Align organisation practice with strategy
Organisation viability and sustainability
Evaluation Frameworks
Our team specialises in designing a robust evaluation framework tailored to your organisation's needs.
We understand the unique challenges non profits face in measuring impact, demonstrating accountability and optimising programs. We will work through your options with you and help you decide the most effective and appropriate way to evaluate your programs. Our process includes:
Development of evaluation framework
Development of data collection tools
Collection and analysis of data
Consultation and engagement with stakeholders
Comprehensive independent evaluation report
Program Evaluations
Long term external program evaluations can be the source of exceptional program development, benefiting your clients and setting your services apart.
Our comprehensive evaluation approach helps assess the effectiveness, efficiency, and impact of your programs, providing you with actionable insights to enhance your mission. We utilise a blend of qualitative and quantitative methodologies, engaging stakeholders at every level to ensure that the evaluation is not only thorough but also aligned with your goals. The benefits of a program evaluation includes:
Purposeful assessment - systematically measures the effectiveness and efficiency of a program in achieving its goals, providing evidence-based insights for improvement.
Data driven decision making - collecting and analysing both qualitative and quantitative data, which helps stakeholders make informed decisions about program modifications or resource allocation.
Stakeholder engagement - effective evaluations engage various stakeholders, including program staff, participants, and funders, ensuring that their perspectives and needs are considered throughout the evaluation process.
Continuous Improvement - the insights gained from program evaluations help organisations identify strengths, weaknesses, and opportunities, fostering a culture of continuous improvement and accountability.
Quality Program Implementation
A quality system is a structured framework of processes, procedures, and resources implemented within an organisation to ensure that products, services, or operations consistently meet or exceed customer and regulatory requirements.
Matrix can develop quality systems or help improve and expand your current system. Our tailored approach helps guide you through the implementation process and develop a quality program that aligns with your unique goals and challenges. Our comprehensive approach includes:
Assessment and planning
Process development and documentation
Training and capacity building
Monitoring and evaluation
Stakeholder engagement
We focus on building sustainable quality programs that not only meet immediate needs but also support long term growth and impact.
CEO Performance Reviews
At Matrix we understand the unique challenges faced by nonprofit organisations. We help you ensure your leaders are driving impactful change and fostering a culture of accountability.
Our CEO Performance Review is a structured process designed to evaluate the effectiveness of a Chief Executive Officer (CEO) within an organisation, typically focusing on leadership, strategic direction, and overall performance. Our service can be tailored to the need of the board and can include a number of components:
360 degree feedback - gathering input from stakeholders to gain a holistic view of the CEO’s performance.
Performance metrics - evaluating the CEO’s achievements and effectiveness in areas such as financial management, operational efficiency and organisational culture.
Benchmarking - comparing the CEO’s performance against industry standards or similar organisations to identify strengths and areas for improvement.
CEO Coaching
Feedback and reflection space for busy CEO’s is rare. A dedicated time for you to solve some tough issues in a private and confidential space might be the way to go.
This is particularly important for leaders who work in very remote locations and where there are often a limited number of colleagues from which to seek support.
Through personalised coaching sessions we work with leaders to enhance their strategic vision, refine leadership skills, and foster a culture of innovation. We understand the unique challenges nonprofits face, from limited resources to the need for impactful decision-making.
Our service can be tailored to the individuals needs and can include:
Goal oriented sessions
Skill development
Accountability
Strategic Thinking
Problem solving
Depending on location this coaching can be delivered over the phone, teleconference or face to face.
